Buying guide

Free or paid CMMS: what each option offers and what it really costs

By the Mantenplan team · Published on · Updated on

In short
  • Free can mean a limited plan, open-source software you have to host yourself, or a spreadsheet.
  • The real cost includes hosting, technical maintenance, training, support and your team’s time.
  • Decide by limits (users, assets), support, data export and data protection, not just by price.

“Free CMMS” can mean three different things: a free plan with limits from a paid product, open-source software that you have to install and maintain yourself, or a spreadsheet. All of them can work to get started; what matters is knowing their limits and their real cost before relying on them.

The three forms of “free”

OptionAdvantageUsual limit
Free plan of a paid productNo installation, updates included.Cap on users, assets or orders; key features reserved for paid plans; minimal support.
Self-hosted open sourceNo licence fee and customisable.Someone has to install it, update it, make backups and secure it; support depends on the community.
SpreadsheetFamiliar to everyone and free of cost.No automatic alerts, no reliable simultaneous work and no mobile app. See the comparison.

Hidden costs of the free option

When paying usually pays off

Questions to decide

  1. What limits does the free plan have and what happens when you exceed them?
  2. Can I export all my data at any time?
  3. Where is the data hosted and who is the data controller under the GDPR?
  4. Is there support in my language and with what response times?
  5. Does it work offline on the phone?
  6. How much of my team’s time will maintaining it require?

Try it with your own data

Mantenplan is a cloud application with no installation, with an installable app and offline mode. Check the current terms when you create your company.

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Frequently asked questions

Is there a completely free CMMS?

There are free options with limits and open-source software that does not charge a licence, but they require you to host and maintain it. Completely free with no cost in time or infrastructure is uncommon.

Is it safe to use a free CMMS?

It depends on the provider or on who hosts it. Check where the data is stored, whether there are backups, how it is isolated between clients and whether you can export and delete it under the GDPR.